|
SHIPPING POLICY -- TribalSource will gladly
pay any shipping costs for rugs and textiles that are sold to
clients within the US. International buyers will pay for shipping
costs. In the event of return of an item, the client is responsible
for shipping costs both ways. Shipping will be done by the least
expensive method possible, usually the US Postal Service offers
the most expedient service for the price with PRIORITY MAIL available
for domestic shipments, airmail parcel post for international
shipping. Insurance is recommended but the responsibility of
both US and international buyers. As is my policy with both eBay
and www.cocoontr.com, full payment should be made prior to shipping.
Known clients of mine with a favorable history can expect same
day shipping when payment is received, with no waiting period
involved.
RETURN POLICY -- Any rug will be gladly
taken back (shipping costs for BOTH ways the responsibility of
the client) with full refund of cost price (less shipping costs)
up to 7 days after the rug was received. Naturally, it must arrive
back in the same condition as it was sent. I realize that buying
from photos can be risky but TribalSource on eBay has never had
a problem with representational photographs or with accurate
condition reports, etc.
You can place your trust in TribalSource;
please do refer to my feedback forum on eBay. I have been in
business for some years now and have maintained a reputation
at international trade shows and in the pages of HALI which transcends
my presence on the internet. Responsibility and accountability
over the long term to my clientele is of utmost importance, and
I strive to maintain my commitments to the people with whom I
have an exchange. I value personal interaction and try to establish
a sensitive, responsive relationship with each of my clients.
|